Last Updated: August 16, 2026
At Awan Travel & Tourism, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, requesting a quotation, or booking our travel and transportation services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
When you use our website or contact us, we may collect information such as:
We may also collect basic technical information when you visit our website, such as your IP address, browser type, device information, pages visited and general website usage information.
We use the information we collect to provide and improve our travel and tourism services. This may include:
“Your privacy is important to us. We use your information responsibly to provide a safe, convenient and personalized travel experience.”
When you request a travel service, we may need information about your journey, including your pickup location, destination, date, time, number of passengers and any special requirements.
Where necessary to complete your requested booking or travel arrangement, this information may be shared with the relevant driver, transportation provider, tourism partner or other service provider involved in delivering the service.
If you contact us through WhatsApp, telephone, email or another communication channel, we may retain the information you provide to handle your enquiry, booking or customer-service request.
We may contact you using the details you provide regarding booking confirmations, travel arrangements, pickup information, service updates, changes to your booking and customer support.
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and improve the overall user experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.
We may use trusted third-party services to support our website and business operations, including website hosting, analytics, communication platforms, payment services, maps, booking tools and other technology providers.
These third parties may process information only as necessary to provide their services and are expected to maintain appropriate security and privacy practices.
We do not sell or rent your personal information to third parties.
We take reasonable administrative, technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no website, online communication system or electronic storage method can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted online.
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and booking records, resolve disputes, comply with legal obligations and protect our legitimate business interests.
When information is no longer required, we may securely delete or anonymize it where appropriate.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
To exercise an applicable right, please contact Awan Travel & Tourism using the contact details provided below.
Our website and services are intended for general audiences and are not specifically directed toward children.
We do not knowingly collect personal information from children for purposes unrelated to providing a requested travel service.
Our website may contain links to third-party websites, including booking platforms, maps, social media platforms, tourism websites or other services.
Awan Travel & Tourism is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
Any updated version will be published on this page with a revised Last Updated date.
If you have questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.
Awan Travel & Tourism
Phone: [Your Phone Number]
WhatsApp: [Your WhatsApp Number]
Email: [Your Email Address]
Address: [Your UAE Business Address]
“Travel comfortably. Travel confidently. Travel with Awan.”
We are committed to handling your information responsibly while providing you with a comfortable, reliable and professional travel experience.
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